Dubai, 01 June 2021: Commercial Bank of Dubai, one of the leading banks in the UAE, has won the “Best Innovation in Retail Banking” award for the CBD Digi Account and the “Best Mobile Banking Services” award for the CBD Mobile App at the MEA Finance Banking Technology 2021 Awards ceremony held recently at the Armani Hotel, Burj Khalifa in Dubai.
The awards were received by Dr. Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, along with Amit Malhotra, General Manager – Personal Banking Group and Jamal Al Matari, Head of Private Banking.
The MEA Banking Technology Awards recognises the achievements of the region’s banks, financial institutions and technology providers which are at the forefront of digital transformation and have worked to build smarter, more effective and efficient systems for the new age banking customers.
Dr. Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, said: “It is a matter of immense pride that CBD has won the “Best Innovation in Retail Banking” and “Best Mobile Banking Services” awards by MEA Finance’s Banking Technology Awards. In line with our goal of becoming ‘Default Digital’, CBD has been continuously improving its digital offerings based on our customer-centric strategy and in line with our innovation focused culture. As we continue on our journey towards excellence, awards such as these will motivate us to continue enhancing our services to our customers and providing them with more innovative solutions.”
Amit Malhotra, General Manager – Personal Banking Group, said: “I am delighted that the CBD Digi account and our Mobile banking services have been recognized with these prestigious awards. The CBD Digi Account enables new-to-bank customers to open a CBD account instantly, using just their Emirates ID in less than 3 minutes, which is considered one of the fastest account opening times in the industry, while the CBD Mobile App allows customers to get the entire banking experience from the palm of their hands, including checking accounts, cards managements and even making payments and transfers.”
CBD has also won several awards in the digital and innovation realm notably and recently for “Best Innovation Processes” and “Best Customer Experience” by the Transformers Awards,“Best Local Bank in UAE” and “Best Product Launch in the Middle East” at EMEA Finance’s Middle East Banking Awards 2020, the IBSI Award for the “Most Innovative Project for Bank-Fintech Partnership”, “Most Innovative Card of the Year” Award at the Seamless Awards, amongst many others.
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